Privacy Policy

These terms of service ("Terms", "Agreement") are an agreement between the website ("Website Operator", "we", "us" or "our") and you ("User", "you" or "your"). This Agreement sets forth the terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services"). See the following page to read the terms and conditions.

Although this website may be linked to other websites, we are not involved, directly or indirectly, in any endorsement, association, sponsorship, membership or affiliation with any linked website, unless otherwise stated herein.

You should carefully read the legal notices and other terms of use of any website you access via a link from this website. Your linking to other off-site pages or websites is at your own risk.

See the following page to read the terms and conditions

The website may use cookies in order to personalize and facilitate maximum user navigation on this site. The User can configure his browser to be notified and refuse the installation of cookies that we send him. The following page has the complete information on Cookies​Cookies​

Privacy Policy

Last updated August 12, 2023


Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information You Provide. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

  • Names
  • phone numbers
  • email addresses
  • Postal addresses​
  • usernames
  • password
  • Contact preferences​
  • Debit/Credit card numbers
  • billing addresses
  • Contact or authentication data

Payment data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Stripe. You may find their privacy notice link(s) here:

All personal information you provide to us must be true, complete and accurate, and you must inform us of any changes to such personal information.

Information Collected Automatically

In Short: Certain information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or browse the Services. This information does not reveal your specific identity (such as your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily necessary to maintain the security and operation of our Services, as well as for internal analysis and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies. You can read more about this in our Cookie Notice :

The information we collect includes:

  • Log and usage data. Log and usage data is service, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity on the Services (such as timestamps associated with your usage, pages and files viewed, searches, and other actions you perform). such as the features you use), information about device events (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).


In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and manage user accounts. We may process your information so that you can create and log in to your account, as well as keep your account in working order.
  • Provide and facilitate the provision of services to the user. We may process your information to provide you with the requested service.
  • To respond to user requests/offer user support. We may process your information to respond to your requests and resolve any potential issues you may have with the requested service.
  • To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.
  • To request feedback. We may process your information as necessary to request feedback and to contact you about your use of our Services.
  • To send you marketing and promotional communications. We may process the personal information you send us for marketing purposes, if this is in line with your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?" below.
  • ​To provide targeted advertising. We may process your information to develop and display personalized content and advertising tailored to your interests, location, etc. For more information, see our Cookie Notice:
  • To protect our Services. We may process your information as part of our efforts to ensure the security of our Services, including fraud monitoring and prevention.
  • To evaluate and improve our Services, products, marketing and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and evaluate and improve our Services, products, marketing, and your experience.
  • ​To identify usage trends. We may process information about how you use our Services to better understand how they are used so that we can improve them.
  • ​Determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
  • To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests and exercise, establish or defend our legal rights.


In Short: We only process your personal information when we deem it necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide services to you to contract or fulfill our contractual obligations, to protect your rights or to fulfill our legitimate business interests.

We may process your information if you have given us specific permission (i.e. express consent) to use your personal information for specific purposes, or in situations where your consent can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In certain exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

  • If the collection is clearly in an individual's interest and consent cannot be obtained in a timely manner
  • For investigation and fraud detection and prevention
  • For commercial transactions, provided that certain conditions are met
  • If it is contained in a witness statement and the collection is necessary to assess, process or settle an insurance claim
  • To identify injured, ill or deceased people and contact next of kin
  • If we have reasonable grounds to believe that a person has been, is or may be a victim of financial abuse
  • If it is reasonable to expect that collection and use with consent would compromise the availability or accuracy of the information and the collection is reasonable for purposes related to the investigation of a breach of an agreement or a contravention of the laws of Canada or a province
  • Whether disclosure is required to comply with a subpoena, warrant, court order or court rules regarding the production of documents
  • If it was produced by a person in the course of his or her employment, business or profession and the collection is consistent with the purposes for which the information was produced
  • If the collection is solely for journalistic, artistic or literary purposes
  • Whether the information is publicly available and specified in the regulation


In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.

Suppliers, consultants and other third-party service providers. We may share your data with third party vendors, service providers, subcontractors or agents ("third parties") who provide services for us or on our behalf and need access to that information to perform that work. The categories of third parties with whom we may share personal information are as follows:

  • Performance Monitoring Tools
  • Payment Processors
  • Government entities
  • Financial and accounting tools
  • Data Analytics Services
  • User Account Registration and Authentication Services
  • Website Hosting Service Providers

We may also need to share your personal information in the following situations:

  • Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
  • When we use Google Maps platform APIs. We may share your information with certain APIs on the Google Maps platform (e.g. Google Maps API, Places API).
  • Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to comply with this Privacy Notice. Affiliates include our parent company and any subsidiary, joint venture partner or other company that we control or that are under common control with us.


In Short: We retain your information for as long as necessary to fulfill the purposes described in this Privacy Notice, except as required by law.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use these technologies and how you can refuse certain cookies is set out in our Cookie Notice:


In Short: We retain your information for as long as necessary to fulfill the purposes described in this Privacy Notice, except as required by law.

We will only retain your personal information for as long as necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting or legal requirements). No reason in this notice will require us to retain your personal information longer than the period for which users have an account with us.

Where we have no continuing legitimate business need to process your personal information, we will delete or anonymize that information, or, if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from further processing until deletion is possible.


In short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our protective measures and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or warrant that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and collect, inappropriately access, steal or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.


In Short: We do not knowingly collect data from or market to children under the age of 18.

We do not knowingly solicit data from children under the age of 18 and do not sell it to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or guardian of such minor and consent to the use of the Services by such minor dependent. If we learn that personal information of users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of data we may have collected from children under the age of 18, please contact us at


In Brief: In some regions, such as Canada, you have rights that allow you to have greater access to and control over your personal information. You may review, modify or terminate your account at any time.

In some regions (such as Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) where applicable, data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You may make such a request by contacting us using the contact information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

​We will review and act on any request in accordance with applicable data protection laws.

If you are located in the EEA or the UK and you believe that we are unlawfully processing your personal information, you also have the right to lodge a complaint with the data protection authority of your Member State or the UK data protection authority.

If you are located in Switzerland, you can contact the Federal Data Protection and Information Commissioner.

Withdrawal of your consent: If we rely on your consent to process your personal information, which may be express and/or implied consent depending on applicable law, you have the right to withdraw your consent at any time. You may withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing prior to its withdrawal or, where permitted by applicable law, it will affect the processing of your personal information carried out on the basis of lawful grounds for processing other than consent.

Unsubscribe from marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking the unsubscribe link in the emails we send, or by contacting us using the details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" SECTION. below. You will then be removed from marketing lists. However, we may still communicate with you, for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you wish at any time to review or change your account information or terminate your account, you may:

  • Contact us using the contact details provided.

Upon your request to terminate your account, we will disable or delete your account and information from our active databases. However, we may retain certain information in our files to prevent fraud, troubleshoot problems, assist with any investigation, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to delete cookies and reject them. If you choose to delete cookies or decline cookies, it may affect certain features or services of our Services. You can also opt out of interest-based advertising by advertisers on our Services. For more information, please see our Cookie Notice at

If you have any questions or comments about your privacy rights, you can email us at


Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting that you can enable to signal your privacy preference for not having data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for the recognition and implementation of DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If an online tracking standard is adopted that we will need to follow in the future, we will inform you of this practice in a revised version of this Privacy Notice.


In Short: Yes, we will update this notice as necessary to remain compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "revised" date and the updated version will be effective as soon as it becomes available. If we make material changes to this Privacy Notice, we may notify you either by posting a prominent notice of such changes or by sending you a notice directly. We encourage you to review this Privacy Notice frequently to be informed of how we protect your information.


​If you have any questions or comments about this notice, you can email us at or contact us by mail at:

Immigration Lamonde Inc. 
4388 rue Saint-Denis, Bureau 200 #380
Montréal (Québec) 
H2J 2L1, 


You have the right to request access to the personal information that we collect from you, to modify this information or to delete it. To request to review, update or delete your personal information, please visit: